FAQ
- How long will it take for my order to arrive?
Your products will ship within two days of your order, and then take up to two weeks to reach your doorstep. Each product at ( j store ) has an estimated delivery time that you can find in the product description.
2. What makes J Store's watches the best affordable watches on the market?
At J Store, we offer the best affordable watches by combining high-quality craftsmanship with stylish designs at prices that everyone can enjoy. We prioritize both value and durability, ensuring you get the best of both worlds.
3. What's your return policy?
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we’ll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.
- What happens if I receive the wrong item?
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.
- Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.